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About Jira

Jira is a versatile project management and issue-tracking software developed by Atlassian, widely utilized by software development teams and various other departments to plan, track, and manage work efficiently.

Key features include:

  • Customizable Workflows: Adapt Jira to fit your team’s processes by customizing issue types, fields, and workflows.

  • Agile Boards: Utilize Scrum and Kanban boards to visualize work, manage sprints, and track progress.

  • Reporting and Dashboards: Generate real-time reports and dashboards to gain insights into team performance and project status.

  • Integration Capabilities: Jira integrates with various development and collaboration tools, including Bitbucket, Confluence, and third-party applications, enhancing its functionality.

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Authentication Options

Below are possible authentication options you can choose:

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Generate a Jira API Key

  1. Log in to your Atlassian profile account.

  2. Navigate to Security in the top bar, then click Create and manage API tokens.

  3. Click Create API token, give it a name and set an expiration date.

  4. Your API key will be displayed—copy it somewhere safe.

  5. Encode the combination of your email address and API key in base64 using the format:
    your@email.com:your-api-key
    You can do this in one of two ways:

    • Run the following command in your terminal: 
      echo -n 'your@email.com:your-api-token' | base64
    • Or use an online base64 encoder.

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Integrate Jira into xpander.ai

  1. Go to the Apps section in the sidebar of your xpander.ai dashboard.
  2. Select Jira from the available integrations.
  3. Click Other auth options.
  4. Enter an Interface name, e.g., “xpander-jira”.
  5. Select API Key as the authentication mode.
  6. Choose Integration User as the authentication scope.
  7. Paste the base64-encoded string from the previous section into the provided field.
  8. Set the Auth Type to Basic.
  9. Save the configuration.

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Integration of Jira into AI Agent

Once you’ve configured your Jira account with the authentication option(s) described above, you can integrate it into your AI agent with xpander.ai:

  1. Go to the + sign located in the top right of the graph visualization of your xpander.ai agent.
  2. Select Apps.
  3. Choose Jira with the same Interface name you configured in the previous section (e.g., xpander-jira).
  4. Select the available Jira operations that suit your use case.

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Expose Jira as MCP Server

Alternatively, you can also expose your Jira account as an MCP server. To do so:

  1. Go to the Apps section in the sidebar of your xpander.ai dashboard.
  2. Select Jira with the same Interface name you configured in the previous section (e.g., xpander-jira).
  3. Click MCP Configuration.
  4. Enter the MCP configuration into the appropriate settings of the client app you want to use (e.g., Cursor, Windsurf, Claude Desktop, etc.).

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AI Agent Jira Prompt Library

Below are possible prompts or use cases you can try after integrating Jira into your xpander AI agent:

Could you retrieve the audit records from {start_date} to {end_date}?
Could you create a new component called {component_name} in the {project_key} project?
Can you bulk move these issues to the {project_name} project?
Can you retrieve the thumbnail for attachment {attachment_id}?