Learn how to build AI agents with PagerDuty access using xpander.ai. This integration enables intelligent incident-aware AI assistants that can monitor, create, update, and analyze incidents, schedules, and alerts automatically.

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Authentication Options

PagerDuty API access configuration

For programmatic access and automation:

  1. Sign in at https://app.pagerduty.com/
  2. navigate to Integrations -> API Access Keys, under Developer Tools:

  1. Click Create New API Key.
  2. Enter a description to help you identify the key.
  3. Click Create Key and store it somewhere secure:

Note: After you close this window the token value cannot be retrieved. Save it right away—preferably in a password manager.

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Let’s create the Xpander.ai PagerDuty interface!

  1. Write your interface name.
  2. Select the interface access you’d like
  3. Select the API key authentication method
  4. Select the Integration user authentication scope
  5. Select Custom as the Auth type and Authorization as the Custom header name.
  6. Paste the token copied earlier in the API Key field using this template: Token token=[YOUR_API_KEY]

Note: Make sure to replace [YOUR_API_KEY] with your actual PagerDuty API key.

Your interface should look like so:

Then save the interface.

For more information about the PagerDuty API, click here, and to get more details about how to create your PagerDuty API tokens, click here.