Skip to main content
Connectors and skills are how Omni reaches into the systems where work already happens. They let agents search, retrieve, send, analyze, update, generate, and act across your company’s tools and data sources. Connectors and skills for a custom agent

​
Connectors

Connectors link Omni to external systems. They can provide access to tools like databases, communication platforms, document stores, internal APIs, or business applications. Use connectors when an agent needs to work with a specific system, such as:
  • Snowflake or BigQuery
  • Redshift
  • Slack or email
  • CRM systems
  • Ticketing systems
  • Internal APIs
  • Document repositories
For the full catalog of connectors you can build within xpander, see the AI Connectors reference.

​
Skills

Skills define what an agent can do. A skill can wrap a tool, API, workflow, or repeatable action so the agent can use it reliably. Examples:
  • Query a database
  • Generate a presentation
  • Review an application
  • Create a report
  • Pull customer context
  • Run a compliance check

​
How Omni uses them

When you ask Omni to build a solution, it can identify the capabilities needed for the workflow. For example, a Stock & IPO Monitor may need:
  • Web Search to gather market signals
  • Send Email to deliver the digest
  • A report surface to show the final result
  • A scheduled or manual task to run the workflow

​
Why this matters

The best agents are not powerful because they can talk. They are powerful because they can connect to the right systems and take the right actions. Connectors and skills make that possible.