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HTTP API connector An HTTP API described by an OpenAPI spec, not an MCP server. Calls go to https://api.gong.io and carry HTTP basic authentication with the username and key you enter when connecting.

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What the skill can do

API connector: 19 actions, as they appear in the skill panel. 10 of them create, change or delete something in Gong; mark those under These actions need approval when you add the skill to an agent.
  • Call management (7): Create New Call Record, Retrieve All Call Records, Upload Call Media, Retrieve Detailed Call Data, Get Call By Id, Get Manual Crm Associations, Retrieve Call Transcript
  • Activity statistics (5): Retrieve Detailed Activity Stats, Get Summary Stats By Period, Get Interaction Stats By Range, Analyze Daily Interactions, Get Answered Scorecards
  • User management (4): Fetch Filtered User List, Retrieve User Details By Id, Retrieve User History, List All Users Available
  • Settings management (2): Get All Scorecards, Retrieve Tracker Definitions
  • Workspace management (1): List All Workspaces

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Connect Gong

In Xpander Chat, open the agent’s settings, click Add skill, and search for Gong. The connect dialog asks for a connection name and whether the connection is for the Organization (one shared account) or Personal (your own account, so the agent acts with your permissions where systems allow). On an agent other people use, a personal connection runs their requests as you unless the binding requires each person’s own sign-in; see whose credential a shared agent uses. Gong connects with an API key. Create the key in Gong (https://gong.app.gong.io/), paste it into the dialog, and click Connect. The key goes to the vault; the agent references it and never sees the value. Calls go to https://api.gong.io.

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Give an agent the Gong skill

Once Gong is connected, any agent you can edit may be given the skill: open the agent’s settings, click Add skill, and choose Gong. Enable only the action groups the agent needs, and mark the actions that should wait for a named person’s sign-off under These actions need approval. Which skills exist for your organization, and who may add them, is decided by your admins; see Skills.