What is Omni?

Omni is the front door to your agent system: one place to ask, route, and track work across the tools your team already uses. Instead of opening every agent, tool, connector, or workflow separately, you can ask Omni for what you need in plain language. Omni understands your request, finds the right context, routes work to the right agent, and keeps the task visible from start to finish. Omni is available across the channels where work already happens, including Slack, WhatsApp, Telegram, and email.

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How Omni Works

Omni helps you move from one-off prompts to coordinated work.

1. You ask Omni for something.
2. Omni decides whether to answer directly, use tools, create a task, or delegate to another agent.
3. The work is tracked in Tasks so you can see what happened.
4. Files, outputs, and reusable context live in the Agent Workspace.
5. Live Surfaces show the current state of ongoing work.
6. Customization controls how Omni behaves for your team.

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What Omni Can Do

With Omni, you can:

• Create new agents from a simple request
• Route work to existing agents
• Ask questions across tools, files, and workflows
• Reuse previous context without repeating yourself
• Generate and share reports, briefs, files, and dashboards
• Monitor background jobs and scheduled work
• Update skills, prompts, models, and connected tools
• Keep agent work observable and easy to review

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Example

“Can you build me a Redshift agent?”

Omni can gather requirements, create the agent, find and attach the right connector, configure the needed tools, and report back when the agent is ready.

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Why Omni Matters

Omni gives teams a single place to ask for work, track what agents are doing, and keep context organized over time. It is not just a chatbot. It is the coordination layer for your AI agents. One Omni. Every channel. Every agent.